A Self-Hosted Support Desk for WordPress
Run your customer support on your own WordPress site. Bodholdt Tickets is a self-hosted help desk that lives right next to the products you sell, so every conversation happens where your business already is. There are no per-seat monthly fees, and your customers’ data stays on your server.
A support desk that knows your customer
When you also run Bodholdt Licensing, every ticket automatically shows who you are talking to: their tier, their active licenses, the sites they use, and their renewal date. You triage by who actually pays you, not by inbox order. The context is right there in the ticket, so you are not hunting through another tab to figure out who someone is.
An AI co-pilot that drafts the first reply
Bring your own Claude API key, and the co-pilot drafts a reply for you using the conversation, the customer’s context, and your own brand voice. It can also triage and tag a ticket the moment it arrives. Your agent always reviews and sends. It never replies on its own, and you control the cost because the key is yours. The AI is included on the free tier, so you can try it from day one.
Four ways for customers to reach you
- Email. Inbound messages become tickets, and your replies thread back by email.
- A form you drop on any page with a shortcode.
- A customer portal where people track and reply to their own tickets, with passwordless sign-in.
- An embeddable widget you can add to any external site.
A desk your team actually wants to open
Agents work in a fast, full-page Support Desk with a color-coded queue, conversation threads, internal notes, and one-click resolve. It is also a bit of a game: XP, levels, streaks, and a leaderboard turn clearing the queue into something satisfying rather than a chore. On paid tiers you get inbound email piping, departments and routing, and advanced per-agent and per-department reporting.
Try it free
The free edition runs a real support desk with up to three agents, unlimited tickets, and the AI co-pilot included. When you want inbound email piping, departments and routing, advanced reporting, and license-aware context, the paid tiers start at $39/yr, and the price you pay is the price you renew at.
Ready to answer support on your own site?
A full desk that runs on your own WordPress install. Start free with up to three agents, or pick a paid plan for piping, routing and reporting.
Get Bodholdt Tickets
License-aware tickets, a Claude-BYOK AI co-pilot, and a desk that plays like a game. A generous free tier with up to 3 agents, unlimited tickets, and AI included. Download it free.
Free
Free forever:
- Up to 3 agents
- Unlimited tickets
- Front-end form, Gutenberg block, and customer portal
- Custom fields, private notes, and canned replies
- CSAT ratings plus gamification (XP, levels, leaderboard)
- Claude-BYOK AI drafting (bring your own Claude key)
- Embeddable widget and basic reports
Solo
Paying annually saves 35% against twelve monthly payments.
Everything in Free, plus:
- 1 site
- Unlimited agents
- Email-to-ticket piping
- Departments and routing
- Advanced per-agent and per-department reporting
- Licensing-aware customer context, when you also run Bodholdt Licensing on the same site
- Email support from the developer, for as long as your license is active
Studio
Paying annually saves 27% against twelve monthly payments.
Everything in Solo, plus:
- 5 sites
Foundry
Paying annually saves 17% against twelve monthly payments.
Everything in Studio, plus:
- 25 sites
See full feature comparison →
| Feature | Free | Solo | Studio | Foundry |
|---|---|---|---|---|
| Licensed sites | No license needed | 1 | 5 | 25 |
| Agents | Up to 3 | Unlimited | Unlimited | Unlimited |
| Unlimited tickets | Included | Included | Included | Included |
| Claude-BYOK AI drafting | Included | Included | Included | Included |
| Canned replies, CSAT, gamification, custom fields | Included | Included | Included | Included |
| Email-to-ticket piping | Not included | Included | Included | Included |
| Departments and routing | Not included | Included | Included | Included |
| Advanced per-agent and per-department reporting | Not included | Included | Included | Included |
| Licensing-aware customer context (needs Bodholdt Licensing) | Not included | Included | Included | Included |
Every paid license includes email support from the developer while the license is active. A one-time (Lifetime) license has no renewal date, so its support does not stop at one. Bug reports, pre-sales and billing questions are always free.
Prefer to try it first?
The free edition is a real build, not a trial that stops working.
The free edition of Bodholdt Tickets is free and GPL. No email, no account, no license key.